Shopping at is simple , straightforward and secure

Browsing for products

Browse the store by using the Aidability department headings at the left hand side of the page. Once clicked they will reveal the products within each Department

Adding items to your shopping cart

To add an item to your shopping cart, click the “Add to Basket “ button.

You will then be taken to a page where you can view your shopping basket contents and either continue shopping or proceed to checkout.

Checking out

Once you have selected all the items you wish to purchase, click the “ Go to Checkout “ button. You will be taken to a Checkout form where a summary of your purchases will be displayed. At this stage you have the option to remove unwanted items from your shopping basket if desired and the order total will be automatically re-calculated

Secure Payments

Payments are accepted through our payment-processing provider SagePay by credit or debit card. We accept Visa , Mastercard , Delta , Switch , Solo and Visa Electron.

Your Payments are only used for this order and are not saved on our servers.

The payment details will be securely encrypted and cannot be accessed by anyone-and that includes us-we never see or have acces to your card details at any time.
Once your card payments have been accepted a confirming message will be displayed on screen and a receipt and confirmation email  with an order number will be emailed to you.

Delivery and Dispatch

All goods will normally be delivered within 5 working days in the UK and within 14 working days in Europe. The goods will be dispatched via either Royal Mail or a reputable courier company.

Delivery of the goods will be made to the delivery address specified in the checkout form. Please note that we do not deliver to  PO Box addresses, mail drop boxes or forwarding addresses of any kind.

Returns and Refunds

If you need to return an item to us once you have received it please refer to our Returns Policy