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Vat Exemption

 If a person has a long term medical condition or is chronically sick then they are eligible for VAT relief on certain products on our website, provided they are being purchased for themselves and are for their personal/domestic use and relevant to their condition.

Claiming for the relief is simple via our website.  If you have added product to your shopping basket that are eligible for VAT Exemption, you will be asked to fill out a very short VAT exemption form on the Shopping Basket page of our website. VAT will be deducted from applicable products and your shopping basket value will be revised, before you proceed to the checkout.

Please note that the VAT relief does not apply to those who are frail or temporally disabled. Please note there are severe penalties for making false declarations under the VAT laws in the UK.